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2 secondes delay between stock clock and widget/quick toggles

Hello,

This issue is here since the release of 20.xx versions. I'm on 20.50 and this is still here.

When the watch is on clock face/idle at least for 30 secondes, the delay of 2 seconds appear when switching from stock clock, without any IQ clock or other widget installed on the watch.

This i sreally annoying. Fenix 6 users also encoutered the bug.

There isn't any delay when the watch is already awake (navigate to any menu or stock apps), or connected to the phone with bluetooth.

https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/fenix-6-series/281088/slow-change-between-clock-screen-and-other-button/1361682#1361682

Any solution, ideas ?

Thanks.

Top Replies

Pierre over 2 years ago in reply to Garmin - Chris +1

Hello Garmin - Chris

So I have tried hard reset but the same problem is still here.

I have tried a factory reset master with and without phone sync (to ensure the watch is completely new and stock without…
2111067 over 2 years ago in reply to Garmin - Chris +1

This seems to be an ongoing issue that Garmin are avoiding dealing with at a central level. I now have the same problem since the most recent update (23:00). Clearly either a consistent device issue or…

All Replies

+1 Garmin - Chris over 2 years ago

I am sorry there is an issue.

Please try the following:

Hard Reset: Hold down your top left power button until your watch shuts off then let go once off

Factory Master Reset: How to Reset My Garmin Outdoor Watch

If you continue to have the long delay, please reach out to Outdoor Product Support in your region.

0 Pierre over 2 years ago in reply to Garmin - Chris

Hello Garmin - Chris

So I have tried hard reset but the same problem is still here.

I have tried a factory reset master with and without phone sync (to ensure the watch is completely new and stock without any activities or any more app on the memory) BUT the problem is still here.

I definitly thinkls this is related to 20.xx versions, fenix 6 users that have tried hard reset have this issue too.

Hope for a quick fix soon.

Best regards !

0 Pierre over 2 years ago

Little update here. Its seems that enabling the airplane mode fix the lag between stock clock and widget, but also to quick toogle and activities. It works as a temporary fix. Maybe a fix with the radio/software incoming ?

0 Garmin - Chris over 2 years ago in reply to Pierre

I am sorry you continue to have the delay issue. Please note, there will not be a further update. What you are experiencing is specific to your watch and your MARQ will need to be exchanged if the resets given above did not resolve the delay behavior. Please reach out to Outdoor Product Support in your region.

0 Cryosys over 2 years ago in reply to Garmin - Chris

Hello, Garmin.
I think you've missed the point about this issue. This is not the only Garmin Watch suffering this behaviour and not one man too.
My two Marqs are concerned since latests couple of updates.
Regards.

0 Garmin - Chris over 2 years ago in reply to Cryosys

I am sorry you have an issue. If the troubleshooting steps given above do not resolve your issue, please do not hesitate to reach out to Outdoor Product Support in your region.

0 2111067 over 2 years ago in reply to Garmin - Chris

This seems to be an ongoing issue that Garmin are avoiding dealing with at a central level. I now have the same problem since the most recent update (23:00). Clearly either a consistent device issue or a software update issue both which would require more than what a regional product support rep could offer. Please look at this more carefully Garmin!