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Unable to update Maps on MARQ Athlete

I received the following error when trying to update maps this morning. Does anyone know how to free store space when connected to Garmin Express using a Mac?

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Garmin - Chris over 2 years ago +1 verified

Given your Garmin Express error refers to the software update not having enough space vs.a newer TopoActive map which is multiple GBs in size, there is a bigger issue with your MARQ. I am sending you a…
Garmin - Chris over 2 years ago in reply to meste7 +1

Please check your computer hard drive available space to see if the message is accurate that Garmin Express is giving you.

The map update will take ~25GB when updating to the TopoActive EU 2021.20 map.…
meste7 over 2 years ago in reply to Garmin - Chris +1 suggested

Thanks Chris, after reinstalling Express it worked.

All Replies

+1 Garmin - Chris over 2 years ago

Given your Garmin Express error refers to the software update not having enough space vs.a newer TopoActive map which is multiple GBs in size, there is a bigger issue with your MARQ. I am sending you a Private Message to work with you further.

0 meste7 over 2 years ago

I am having a similar issue, as of today, I cannot update the maps on my MARQ adventurer although I have 17GB available! I have turned OFF and ON the device, but still the same error

0 Garmin - Chris over 2 years ago in reply to meste7

Please check your computer hard drive available space to see if the message is accurate that Garmin Express is giving you.

The map update will take ~25GB when updating to the TopoActive EU 2021.20 map. The map initially downloads into dozens of pieces. Once downloaded in full, your computer creates one image and copies it to your watch.

0 meste7 over 2 years ago in reply to Garmin - Chris

I have plenty of space available on my computer, about 300GB.

0 Garmin - Chris over 2 years ago in reply to meste7

It is odd Garmin Express is giving a computer specific space error.

If you haven't already, please try the following:

- Full Uninstall of Garmin Express then install it again from www.garmin.com/express and try again.

If you continue to have an issue with Garmin Express, please feel free to directly message me by highlighting my name. I will be happy to help you further.

0 meste7 over 2 years ago in reply to Garmin - Chris

Thanks Chris, after reinstalling Express it worked.