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PulseOx Turning itself on to all day by itself

I noticed that since SW version 16.70 PulseOx changes from during sleep setting to all day by itself and I have to switch back every day or so. Anyone noticed this?

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Garmin - Chris over 3 years ago in reply to Gustco +2 verified

Please email the beta team if you’re Pulse Ox issue continues. Other customers have reported our Beta engineers have responded back to gather further logs. If they need anything more when you email…

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0 DerechteKlinke over 3 years ago in reply to Gustco

Mine did today after a run... although I put on Beta 17.74 yesterday.

0 zippyioa over 3 years ago

The pulse ox on my Fenix 6x Pro has started to randomly turn itself on (I usually have it set to off).

I've noticed it since the watch updated to SW v17.72.

Hopefully Garmin can take a look and fix it?

0 Gustco over 3 years ago

Is Garmin going to fix this? It's been a while and I'm tired of turning back to the during sleep setting almost everyday.!!!!!

+1 Garmin - Chris over 3 years ago in reply to Gustco

Please email the beta team if you’re Pulse Ox issue continues. Other customers have reported our Beta engineers have responded back to gather further logs. If they need anything more when you email them, they will email you back.

Email to: [email protected]

0 zippyioa over 3 years ago in reply to Garmin - Chris

Hi Chris,

Will do.

I think it's happened about 3 times so far. My pulse ox is usually off, but every now and then I suddenly notice pulse ox readings have appeared in my stats page within Garmin Connect (usually after I have recorded a walk activity.

When I check my watch, pulse ox has changed to on all day instead of off.

0 zippyioa over 3 years ago in reply to Garmin - Chris

Hi Chris,

Not long after posting my reply saying I'd email, I noticed pulse ox had turned on again. I've just emailed info to that address you posted.

Hopefully they can fix it

0 DerechteKlinke over 3 years ago in reply to Garmin - Chris

So I posted it again (the third time). Let's hope that it does help this time and they find a solution now. This bug is really annoying as it sucks down the battery very quick if you don't realize it ...

0 Gustco over 3 years ago in reply to Garmin - Chris

I emailed support two days ago and still nothing. I really don't know when this will be fixed in the meantime my battery life is the worst since I purchased two years ago

0 Garmin - Chris over 3 years ago in reply to Gustco

Gustco - Email support is 48-72 hours (for your region) so you will likely hear back between today and Monday if sent in Wednesday. From what everyone else is confirming, the issue only began with the Beta software. Are you running the Beta software on your MARQ or have you stayed at v16.70 and are 100% certain that is when it started? Thank you for confirming.

0 DerechteKlinke over 3 years ago in reply to Garmin - Chris

Mine began doing that after running Beta 17.72 - never before.