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Update from 16.30 to 16.60 failed

I keep getting update failed, I have never had this issue in the past coming off the Beta, I have tried Garmin Express and Webupdater and both fail when the watch tries to apply the update.

Has anyone else had this issue?

Top Replies

Garmin - Chris over 3 years ago in reply to Gustco +1 verified

I checked for any other reports since the v16.60 was sent to both MARQ series and Fenix 6 series watches. I do not see any reports that have come into Product Support. I am concerned since you are both having…
Gustco over 3 years ago in reply to Garmin - Chris +1

Garmin Express only twice. Error message upgrade failed click ok No boot loop, works fine but not upgrade to 16.60. Never seen this before in Fenix or Marq for that matter. Also Adventurer.

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0 Gustco over 3 years ago in reply to slowbart

From the thread Athlete in Boot Loop:

Secondary Master Reset

Ensure the watch is powered off²
Press and hold the Down, Start, and Back buttons
Power the watch on while holding these buttons
After the first beep release the Start button
After the second beep release the remaining buttons

The watch should now be reset.

0 slowbart over 3 years ago in reply to Gustco

Thanks Gustco, that got it going. just got it reconnected to garmin express and now its doing maps updates. Looks like I need to re-pair with phone etc. Must remember to turn off auto update in future :-(

0 slowbart over 3 years ago in reply to slowbart

I notice the battery was almost flat (<10%, prior to auto update it was around 60% charged), just wanted to mention as I read of others with batter drain issues after the update.

0 Gustco over 3 years ago in reply to slowbart

glad it worked, I haven't seen anything on the battery though