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Tempe

Is anybody using a Tempe sensor with their Marq? My Tempe will connect with my Montana and Fenix 3HR, but will not pair with my Marq. New batteries made no difference.

TIA.

0 DerechteKlinke over 5 years ago

Yes I do ... no problem at all ...

0 nmyeti over 5 years ago

Yes, i use a Tempe on my main pair of running shoes. Never had any issues.

0 rene.morch.sorensen over 5 years ago

No problem at all!

0 IceBear over 5 years ago

Thanks ! I’ll wait till the next firmware update and if it doesn’t work after that I guess I’ll call support.

0 Garmin-Heath over 5 years ago in reply to IceBear

Icebear I tested this on a few MARQsI have at my desk. They all could see the Tempes on my side of the building. Out of all of them, only one had issues connecting which is not shocking due to all the signals around with from all the ANT devices and everything else. I walked closer to the desk that had the Tempe and it picks right up from there.

So if your device sees the Tempe, then try stepping outside to see if that helps with the connection. If it doesn't see the Tempe at all, could you reach out to the Support Teams now so we can look more into this?

0 IceBear over 5 years ago in reply to Garmin-Heath

Thanks Garmin-Heath, I have tested it outside without success and my new 66i paired with the tempe without issue in about 3 seconds so definitely seems like the Marq is the only device in the house that won't pair with the tempe. I'll contact support. Cheers

0 IceBear over 5 years ago in reply to Garmin-Heath

Garmin-HeathI have confirmed a full re-start of the watch worked. I realised my power meter wasn't connecting either and so it was more than the Tempe. After the re-start both the power meter and tempe are working. I'll work through with support because there is clearly some situation where the software on the watch gets upset and stops allowing some connections. Strangely my HR-Run worked the whole time.

0 meste7 over 5 years ago in reply to IceBear

I have experienced this issue many-many times since the first FW on my Expedition. Every time a restart of the watch worked, but obviously there is something going strange there. I use Runscribe+ on my runs, which are 2 pods, one for each shoe and they connect through their RS+ app not through watch sensor menu. Sometimes only one connects and there are two ways to make that work:

- change that CIQ app with another one, then change it back to RS+

- when this does not work, a watch restart