Intensity minutes not correct, with photos

Chris over 2 years ago

As per the title. Intensity minutes are not calculating correctly despite appropriate settings. 2 examples below.

Settings are set correctly through the app.

Example 1.

I was in zone 2 for about 5 minutes, yet the app records 36 minutes of moderate activity.

Example 2.

As we can see, I should have 0 vigorous minutes recorded as my HR was not in zone 4.

A couple of extra details:

- My device is on the latest version.

- I use an Armband HR monitor and connect it through my instinct. Maybe this is the cause of the faulty readings?

-My interpretation of the data. Although I have my intensity minutes set to 'in zon'e', maybe I'm missing something as to how Garmin processes this 'in zone' data.

Any help is appreciated!

Top Replies

trux over 2 years ago +1

To me it looks like the HR Zone setting is not being respected, and the watch continues to use the default system based on the Resting HR. If you really own Instinct (1st gen) and not Instinct Solar (or…
trux over 2 years ago in reply to Chris +1

Chris said:
If it is not available and never was, why is it listed in settings as an option?

Apparently by mistake

All Replies

0 trux over 2 years ago

To me it looks like the HR Zone setting is not being respected, and the watch continues to use the default system based on the Resting HR. If you really own Instinct (1st gen) and not Instinct Solar (or Instinct 2), then it would not be surprising, since only Instinct Solar supports the custom HRZ settings. The HRZ options should not be available in the IM settings of the standard Instinct (1st gen), though. Check the settings directly on the watch, instead of the app.

How Does the Intensity Minutes Feature Work? | Garmin Customer Support

0 Chris over 2 years ago in reply to trux

I checked the link, and you're right the Instinct OG is not listed under that feature.

Although I would argue that due to it being an option in the app, it should work correctly.

Thanks for your reply Trux!

0 Chris over 2 years ago in reply to Chris

Bump

0 trux over 2 years ago in reply to Chris

Chris said:
Bump

Bump what? You've got already the answer - Custom HRZ setting for the Intensity Minutes is not available for Instinct 1st gen, and never was. If you are asking that Garmin removes the incorrectly listed setting from Garmin Connect, then please report it directly to the Support.

0 Chris over 2 years ago in reply to trux

If it is not available and never was, why is it listed in settings as an option?

If you're 100% confident that this setting is a mistake for the OG instinct, then I will follow up with support. But to say that "custom HRZ setting for the intensity minutes is not available for instinct gen 1 and never was" is false, because it's available in my app.

0 trux over 2 years ago in reply to Chris

Chris said:
If it is not available and never was, why is it listed in settings as an option?

Apparently by mistake

0 trux over 2 years ago in reply to Chris

Chris said:
If you're 100% confident that this setting is a mistake for the OG instinct

Yes, I am - you can verify it by checking the settings directly on the watch - settings on the app often lightly differ, because the developers omit to add or remove some options available on other models, but not available for the specific device, or vice versa. What counts are the settings on the device.