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Forerunner 735 rash

6096001
over 2 years ago

I have out of the blue, having had my watch for sometime,  a burn like mark on my wrist from the metal sensor bit. It is a nasty sore. Also the strap is making a small red mark now. I love my Garmin watch and have had excellent customer service previously. I have followed the Garmin instructions to watch my watch regularly. I wonder if anyone has any solutions? thanks Simon

  • 0 over 2 years ago

    Well you're not in the 735 forum but same applies to all watches with plastic bands or requiring a tight fit.. It is something that could happen, not a lot you can do about it. I personally don't wear my smartwatch all the time , only during workouts. I wear my bracelet watch when not working out. This has worked out for me.

  • +1 over 2 years ago

    We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides important information regarding the wear and care of your Garmin watch: https://www.garmin.com/watch-fit-and-care/.


    If you feel that this issue warrants further discussion please reach out to Garmin Outdoor Product Support in your region.