Problems with syncing on explore app

Hi, I have problems with my Garmin Instinct watch it wan't sync with the explore app, but it syncs with the connect app. What can be the reason for this problem?

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Garmin - Chris over 3 years ago +1 verified

The troubleshooting section of this Support Center article will help get you connected to the Explore APP - My Garmin Handheld is Not Syncing or Staying Connected to the Garmin Explore App.

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+1 Garmin - Chris over 3 years ago

The troubleshooting section of this Support Center article will help get you connected to the Explore APP - My Garmin Handheld is Not Syncing or Staying Connected to the Garmin Explore App.

0 6215839 over 3 years ago in reply to Garmin - Chris

I tried this link, but get page not found

0 Garmin - Chris over 3 years ago in reply to 6215839

That is odd. Thank you for reporting it so I could correct the link. Amazing copy and paste can go sideways. My apologies.

0 6215839 over 3 years ago in reply to Garmin - Chris

thank you, the link worked now. I will try to follow that after I have done a update on my instinct