Cannot find custom "My Workouts" created on Connect and sent to Instinct watch.

Followed instructions at the follwoing to send to watch https://www8.garmin.com/manuals/webhelp/instinct/EN-US/GUID-D6E80F0C-F319-47D1-AF95-0884F3386635.html

AND THEN

https://www8.garmin.com/manuals/webhelp/instinct/EN-US/GUID-3AA7B50B-EBE5-4A29-A15A-316849BA9BDB.html

To find on watch but a just ge a screen that says ! Download Workouts from Garmin Connect !

I have tried all the toruble shooting. Restarting, both devices, unpariring, re-pairing etc. Syncing connect.

Connect is running on Samsung S10

Any assistance would be appreciated.

0 trux over 4 years ago

Is the workout you created in the folder //GARMIN/Workouts/ on the watch, when you connect it with the USB cable to the computer and look at it with a file manager (such a File Explorer on Windows or Finder on a Mac)?

0 PaulE over 4 years ago in reply to trux

Yes, it is actually. What does this mean?

I wonder also it seams my data is not syncing, to connect I just noticed this like my heart rate and steps for sure are not showing up on the app stopped 2 days ago.

0 trux over 4 years ago in reply to PaulE

PaulE said:
What does this mean?

That it worked as it was supposed to.

For the sync problems, have a look at the Sync / Connection Troubleshooting Guide.

0 PaulE over 4 years ago in reply to trux

OK I have resolved the sync issue which was due to wrong account, so I followed instructions and fully removed device from all apps and Bluetooth then re- connected and now am receiving heart rate and steps etc on GC Garmin connect. BUT still, my workout is not found on the watch through watch menus. I did remove it from the file explorer with windows cable connection and then re-sent it to the phone following instruction

Before you can download a workout from Garmin Connect, you must have a Garmin Connect account (Garmin Connect).‍

Select an option:
- Open the Garmin Connect app.
- Go to connect.garmin.com.
Select Training > Workouts.
Find a workout, or create and save a new workout.‍
Select or Send to Device.
Follow the on-screen instructions

but when I go to the next steps

From the watch face, press GPS.
Select an activity.
Hold MENU.
Select Training > My Workouts.‍
Select a workout.

NOTE: Only workouts that are compatible with the selected activity appear in the list.

I get to this point and receive the message. Download workouts from Garmin Connect!

So it would be great if the help instructions suggested what that means or how to create compatible workouts.

Do you know how to create compatible workouts?

Thank You again.

0 trux over 4 years ago in reply to PaulE

The workout will be visible only in the same type of activity as the one you selected when creating the workout. Running type workouts will be visble in Running Activity profiles, cycling workouts at Cycling, etc. And if you create a workout of the type "Custom", then you can find it at custom activities.

What type of workout exactly are you trying to create?

0 PaulE over 4 years ago in reply to trux

Custom was what I created. I see now that I can create workouts of the standard 7 categories run, bike etc., but the custom does not appear in any of the menu items that I could find.

0 trux over 4 years ago in reply to PaulE

PaulE said:
but the custom does not appear in any of the menu items that I could find.

If you have no Custom type Activity, why did you create a workout for it? You'll need to add a Custom Activity profile, and then the workout should be available in its menu