HR not working on 8.70 and 9.02

Former Member
Former Member

Hey everybody. I've had my instinct for a little over a month now and have been loving it until today. It died this morning, I plugged it in to charge and when the battery was full I put it on my wrist but I never got the HR back. It's been on 8.70 for maybe 3-4 days now and HR was working properl, even last night before it died as I get the sleep data. For HR it now says "measuring" but no green lights are flashing at all. Also, when I broadcast my HR, it gives me some numbers but there are no green lights. I tried turning HR on and off, restarted the watch couple times, updated to 9.02 beta but still the same. I would really not want to restore it to original settings....

Thanks in advance!

  • Former Member
    0 Former Member over 5 years ago

    so I restored it to original settings, installed 7.20, 8.70, 9.02 beta, tried everything and still the green LEDs will not flash. Under settings/about the WHR says 20.03.32. Seems like it's measuring my pulse during activity (but doesn't flash green still), but no measurments during non-activity

  • Former Member
    0 Former Member over 4 years ago in reply to Former Member

    Can you please share the 8.70 firmware? I got auto-update to 8.80.0.0 and since then the HR sensor stop sampling randomly while my HR 135 it drops to 90. I can see on the watch, the HR sensor is not sampling 80% of the time.