Activity data corrupted when navigating using course

I'm using latest stable firmware and Instinct Tactical btw. I converted fit file to csv using http://garmin.kiesewetter.nl/ - and data inside is mostly garbage. I cannot word how disappointed I am. Maybe there is a way to fix it? regain at least some data? Might it be corrupted storage on my watch???

So I analyzed the file with demo of Fit File repair tool. Apparently GPS data has not been collected for first two hours, yet heart rate data is still there. 

EDIT: removed useless rambling.

kidney_thief

hi,

had a look at your training fit file

for the first two hours there is NO activity data recorded

• only data logged during the two hours are the hr target warnings low 154 and high 163 and some others

happy & safe sporting

Yes, thanks for clarification :)

So - any idea how could I report this to Garmin? I completely lost trust in my watch now since I don't know what caused this major issue.

kidney_thief

hi,

kidney_thief said:

So - any idea how could I report this to Garmin?

that is quite simple 

call Garmin Support and tell them about your mishap

or

report it to the beta team (all info on how to, in the beta thread)

or

report it here or a new thread with all additional info and files needed to help find the cause

perhaps it is

• the gpx file
• the workout
• the combination of both gpx and workout
• procedure starting an activity
• etc
• etc

what can we all learn from this mishap, preventing it happening again

or

inspire trux joining

happy & safe sporting

inspire trux joining

Not much to add. Perhaps just it would be interesting to know how much space there was free on the storage.

Thanks for suggestions :) I sent email to support about this.

Here is step by step what happened:

• right before activity I've built a GPX file (attached) with Locus Map; it contained planned route
• I've imported the GPX file with Garmin Explore and synced it back to Instinct
• went outside, started the activity. Since the workouts are part of training plan they're all in calendar so all I had to do is confirm I'm using the workout (3 x 55 minutes run in Z2 with 5 minutes of rest in between then cooldown until lap press)
• right before starting the activity (with workout already selected) I went to run options -> nagivate -> course -> start my course
• got a usual warning that GPX file contains too many waypoints and they will be reduced to 50; confirming resulted in long wait (as usual) and everything was ready
• went for a run, did not pause, did not change anything apart from using up/down to peek at navigation from workout screen
• I was looking navigation up every 15 minutes or so - there were no problems, no lost signal etc. HR alerts were coming down ok etc.
• can't remember exactly when, but close to finish (2-5km from finish) I was on well known area and canceled the course tracking without aborting activity
• when I reached the cooldown phase I hit lap button after one minute of cooldown (yeah, I know, too short :D) and ~1s later hit start/stop activity button and selected save from menu

Some details that might be useful:

• using Garmin HR strap; was on all the activity
• using third party (Adidas) cheapo foodpod to track my cadence
• a month ago had a similar issue with wrong activity data
• watch storage had 4MB free so it's definitely no storage issue
• watch was at full charge

I recently had problem with upgrade and freed up memory. While I was downloading fit file from my watch I've seen 4MB of free space there :(