Sync Time With GPS results in wrong TIME AND DATE

Former Member over 5 years ago

Hello,

I'm going to post this here s Garmin support gave me probably the most useless reply I could get.

So here is my problem:

My Time source is set to Auto (Menu > Settings > System > Time > Set Time = Auto)

I can sync my current time with the Connect app.

Any time I use GPS signal or use Set Time With GPS widget my watch sets to WRONG TIME AND DATE.

I'm in Morocco due to lockdown and here is UTC+1 when I sync with GPS my watch switches to some strange zone UTC+12:45 and date is set to 48 day ahead, instead of being 08/6/2020 its set to 23/7/2020!

Also it started doing this after 7.0 upgrade, I've upgraded to 7.2 but that made no difference.

After GPS sync the watch says 21:01 while it is 09:45UTC+1 here also the Sunrise/Sunset widget gets utterly confused and says sunrise will be 17:51 and sunset will be 7:55 ;)

Any help appreciated, its a shame that the watch can't tell time...

0 trux over 5 years ago

when I sync with GPS my watch switches to some strange zone UTC+12:45 and date is set to 48 day ahead

When you go to the GPS menu (long -press the GPS button), and acquire the satellites, does it show your correct location?

You should try deleting the file EPO.BIN from the folder //GARMIN/REMOTESW/ on Instinct, and then syncing over Garmin Express, getting a fresh one, and then going outdoors and acquiring the GPS satellites again.

If it does not help, try reporting the issue directly to the developers ([email protected]). The first level Support is usually not well trained to handle unknown issues introduced in the latest firmware.

0 Former Member over 5 years ago in reply to trux

Hi, thanks for getting back. I checked the GPS location and it does have correct coordinates, altitude is wrong as it says -19m. I've deleted the EPO.BIN from the directory and got back as soon as I opened Garmin Express.

Unfortunately watch behaves exactly the same, I'll send the email to email you provided.

0 Former Member over 4 years ago

Hello there,

Facing the exact same problem with my instinct watch (also stuck in Morocco...). Did you make any progress on the issue? Am in contact with Garmin support, sent them a video and a series of files from my watch, but they seem stumped by the issue.

0 Former Member over 4 years ago

I have the exact opposite issue, sometimes I find it set to a bad time (I think it is the time of sunset?). While setting with GPS seems to be correct. I've turned off any alarms I had to see if that helps. But I don't get when it goes to the bad time. Sometimes it resets with recharging but not often enough to say that is it. My Vivioactive HR used the phone for the time. Wish I had that option. Maybe should try the manual setting. Just thought of that.