Step counter doesnt sync with Garmen connect.

Former Member over 5 years ago

Instinct counts steps properly. Steps wont sync with the Garmin Connect app. Wearable is connected, updaten and synced. Workouts etc. sync good.

0 trux over 5 years ago

When Instinct is connected to GCM on the phone, does the HR value on the phone show your HR, and does the steps counter change there? Or nothing moves anywhere?

0 Former Member over 5 years ago in reply to trux

Phone wont show HR and steps. Instinct does

0 trux over 5 years ago in reply to Former Member

In that case it looks like there is no connecion between the watch and the phone. Have a look at the Sync / Connection Troubleshooting Guide for possible reasons and solutions.

0 Former Member over 5 years ago in reply to trux

Removed the Instinct from the app and recoupled, now everything is working fine.