Instinct - no elevation chart after upgrading to version 6.60

1340982 over 4 years ago

After the update, no elevation graph is visible for any activity.

Top Replies

Garmin-Anthony over 4 years ago +5

Hello. I just wanted to share that we are currently looking in to this. Thank you all for providing additional information.
pprimoz over 4 years ago +2

It is the same with me
Garmin - Chris over 4 years ago in reply to MoHaX +2 verified

Please send me a Private Message if you would like to be added as an impact on the main report for this v6.60 software issue. We may need to reach out to you directly to collect additional information…

All Replies

0 pprimoz over 4 years ago

It is the same with me

0 Dan.Boilermaker over 4 years ago

I don't seem to have a problem. I have elevation plots for saved activities prior to and after 6.60. I also have elevation plots during an activity.

0 trux over 4 years ago

Works all right for me, too. Try checking your altimeter parameters - if it is not turned off, after the update (though I think there is no option to turn it off completely). Try calibrating it, and check whether it works (long-press the ABC button).

0 1340982 over 4 years ago in reply to trux

I did the calibration, still the same problem.

0 Garmin-Anthony over 4 years ago

1340982 Hello. I'll take a look and see what I can do to help. Is the graph not showing on just the watch itself? Meaning can you still see the elevation information for the activity in the Connect account? Additionally, is it doing this for just previously recorded activities prior to the update, just newly recorded activities since the update, or both? Thank you.

0 MoHaX over 4 years ago in reply to 1340982

Same here. Need to explain that this is 'Elevation Plot'

I checked it with activity from my history

0 Sitronen over 4 years ago

There was a problem in Beta 6.52 (https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/instinct/215110/instinct---6-52-beta-release)
which should have een resolved in beta 6.53 (https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/instinct/216770/instinct---6-53-beta-release):
Is that still the same bug?

0 Garmin_ODQA over 4 years ago

For those of you with this issue - did anyone have 6.51 or earlier beta's installed and then jumped to 6.60?

0 1340982 over 4 years ago in reply to Garmin-Anthony

Yes, I do not see the graph only on the watch. Everything that synchronized before the upgrade is visible in the garmin connect application. I checked and for a new activity after the update the chart is visible.

0 pprimoz over 4 years ago in reply to Garmin_ODQA

I "jumped" to 6.60 from 6.54b and have this problem: "No Course Elevation Data" message on the main screen and "!" in a small round window for new activities and no (empty) graph for activities before 1. januar 2020.