Stuck on Garmin logo because I deleted a BIN file about 1MB.

Former Member over 5 years ago

I deleted some files (I think one is a BIN file around 1MB) on my instinct when I was making space for update package. It stuck on the logo, cannot connect to PC or Mac, does any one have solution? really appreciate!

Top Replies

trux over 5 years ago in reply to Former Member +1

Can you still power it off and on again? If so, try doing it while the USB cable is plugged in, perhaps you'll manage to connect to it. If not, you will probably have to contact the support for assistance…

All Replies

0 trux over 5 years ago

Try making the master reset.

https://support.garmin.com/ms-MY/?faq=OkQ0pbsjum027l0E0QGR48

0 Former Member over 5 years ago in reply to trux

Thank you so much, tried mater and second mater reset. not working... cannot connect to computer either. I think it is because a BIN file...

0 trux over 5 years ago in reply to Former Member

Can you still power it off and on again? If so, try doing it while the USB cable is plugged in, perhaps you'll manage to connect to it. If not, you will probably have to contact the support for assistance.

0 6619804 over 5 years ago in reply to Former Member

I think it has all necessary files hidden, not available to user.

Did you wait long enough after the reset (more than 3 minutes)?

See this video - this is different situation, but it also requires the master reset...

www.youtube.com/watch

0 Former Member over 5 years ago

I have similar issue since today however I didn't delete any files.

Simply in the morning I wanted to go for a run when was trying to select "RUN" activity instead it showed me "...". When tried to restart my watch and went to CTRL it showed "multiple" shutdown buttons. I pressed on one of those and since that time I continuously seen the Garmin Logo screen.

After using master reset it didn't change anything however when I connected watch to cable it started working. Let's see how it works.