Unable to track sleep and stress

Former Member over 5 years ago

For the last few days my Instinct has stopped tracking all day stress and sleep. HR is active and everything else seems fine, not sure what happened here. Also when I do the stress widhet I get a message "Too active to measure" not sure why.

0 beardybuilt over 5 years ago

Mine has done the same,did you find a fix for this or is it still not working.

many thanks

ian

0 trux over 5 years ago in reply to beardybuilt

Could you post a screenshot of your HR for a day, when the sleep & stress were not detected? Preferably from the web app, not from the phone. The graph is more detailed on the web.

0 beardybuilt over 5 years ago in reply to trux

It’s saving stress but not sleep the four nights sleep that are saved are from my fenix 5 but I use the instinct for work and it’s not saving sleep data

0 beardybuilt over 5 years ago in reply to trux

0 beardybuilt over 5 years ago in reply to beardybuilt

0 beardybuilt over 5 years ago in reply to trux

This is yesterday’s and today heart rate yet I’ve got no sleep data..

0 beardybuilt over 5 years ago in reply to trux

Only just read about the web app.... will have to do that tonight after work.

thanks for your input

0 trux over 5 years ago in reply to beardybuilt

H, strange, because the HR graphs show the sleep period detected for the night to Feb 9th. Or did you enter the sleep time manually? If you synced the data just a while before that, perhaps you need to wait a bit longer - sometimes the sleep data processing takes some time, so check it out later.

0 beardybuilt over 5 years ago in reply to trux

Yes it’s strange,I’ve looked back and it’s only started playing up since the 1st feb,yet works fine on my fenix so guess it’s more the watch than connect app.hopefully there will be a new update