Charging animation never stops spinning since last update

My newest Instinct (I had a brief affair with an Apple Watch, I'm sorry) is about a month old, having owned one prior since launch. I have owned many Garmin wearables over the years and am relatively familiar with how they function. Anyways, Since updating to 5.10, my Instinct just keeps showing a constant charging animation when plugged in and it only randomly goes static to show a full charge after multiple time of plugging into a power source. No rhyme or reason and it can be the same source that just showed a constant charging cycle previously. I have left it plugged in for hours and the animation will never cease. I charge via my USB on my laptop, but here's what I've tried, to no avail: (all drivers are updated)

1. Changed to all 3 USB ports and it still just cycles the animation endlessly

2. Multiple wall chargers, battery icon just keeps showing charging

3. Portable powerbank-results same as 2

4. Master reset, no changes

The watch does appear to be charging, as about an hour after being plugged in, the battery bar reads full. Just curious why the animation never stops now, if it indicates an actual problem, and if anyone has any other solutions or is experiencing the same behavior. Otherwise, I freakin' love this thing. Thanks in advance.

  • I have the same problem with the charging animation. This is other bug. :-(

  • Sorry to hear that, it's pretty frustrating, but I'm assuming it only affects a small percentage of users. I can only find one post on this forum for it and it never states a resolution. No info anywhere that I can find about it. It's frustrating not knowing when it's charged and I'm curious if is a symptom of another problem-but again-no info on it. I'll keep hunting around and if I find anything substantial, I'll let you know.

  • After my third factory reset using this method, the charging animation is back to acting normal. Hope it helps. Using the software to reset and the other button option didn't fix it, but this did for now.

    1. Ensure the watch is powered off
    2. Press and hold the Down/ABC, GPS, and Back/Set buttons
    3. Power the watch on while holding these buttons
    4. After the first beep release the Start button
    5. After the second beep release the remaining buttons