Garmin Explore won’t sync

Former Member over 6 years ago

When I try and sync garmin explore it just says sync failed. And I can’t use the website it just tells me to pair it with connect and I paired it with connect when I got the watch.

Ive done all the obvious solutions. Sign in and out of both apps, reinstall both apps, remove the watch from connect, turn watch off and on.

Any idea or answers?

Top Replies

NemoSandman over 6 years ago +1

New beta has just been released to fix that ! :-)
Airmapper over 6 years ago +1

I'm not seeing any issues syncing, but a recent bike ride (activity) won't show up in Explore. It posted correctly in Connect, and usually I don't have to do anything, it just shows up in Explore, but…
Former Member over 6 years ago +1

update! fixed it after 2.76 beta didnt fix it i talked with tech support and they were awesome in helping with possible solutions.
After trying EVERYTHING i decided to try and change my password and for…

All Replies

0 Former Member over 6 years ago

I'm having the same issue when using the Explore app on my Pixel 2. I've tried using the desktop software and I choose my device but it just sends my to the Instinct information page.

0 PinkFloyd over 6 years ago

I also can not connect.

0 PinkFloyd over 6 years ago

I managed to connect after turning VPN on the smartphone.

0 NemoSandman over 6 years ago

New beta has just been released to fix that ! :-)

0 Airmapper over 6 years ago

I'm not seeing any issues syncing, but a recent bike ride (activity) won't show up in Explore. It posted correctly in Connect, and usually I don't have to do anything, it just shows up in Explore, but not this time. Weird...

0 Former Member over 6 years ago

update! fixed it after 2.76 beta didnt fix it i talked with tech support and they were awesome in helping with possible solutions.
After trying EVERYTHING i decided to try and change my password and for some reason that fixed it!