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phone in Brazil out of warranty

Is there any support contact number outside of the Garmin warranty in Brazil? I'm tired of trying to understand why my watch simply restarts when I start an activity, I've already done everything like reset and so on.

0 trux over 1 year ago

You can contact your national support through their website at https://support.garmin.com. Use the Phone or Chat options for an instant response. Email exchanges usually take a few days.

As for the rebooting at Instinct 1st gen, a frequent reason for that is the high current drawn by a defect vibration motor, so turning off the vibrations can help in many cases. A replacement is another option, but if the watch is out of warranty, it may not be easy. You can try it anyway, since it seems to be a frequent problem at this model.

0 3276641 over 1 year ago in reply to trux

I changed the GPS type to gps only and not gps + galileo and managed some sessions without restarting the watch

0 trux over 1 year ago in reply to 3276641

Yes, it reduces the power consumption, hence the probability of power down due to higher current of the vibrator is lower, but I really recommend disabling vibrations too.

0 3276641 over 1 year ago in reply to trux

i disabled to, but not resolve, now last time i change gps sensor, only gps and resolve this problema, i wait more sessions for test