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Pulse oxygen crashes

No sure when the update was pushed to my solar instinct, but I can reproduce a crash just by accessing my pulse oxygen widget any one ha e the same issue?

version software 17.50

Top Replies

Garmin - Chris over 3 years ago +1 verified

I am sorry there is an issue. Your watch behavior may be able to be resolved.

Please try the following: (Any of these steps may resolve your issue. Test in between.)

- Power your watch off then on again…
5984240 over 3 years ago +1

Hard reset did not work, I’ll get in touch with support when I am home. Thx for the response.

All Replies

0 1923087 over 3 years ago

Does it occur with battery below 50% and above 50%? I had issues with battery where PulseOx would crash watch from 53% downwards, but was fine when it was above.

+1 Garmin - Chris over 3 years ago

I am sorry there is an issue. Your watch behavior may be able to be resolved.

Please try the following: (Any of these steps may resolve your issue. Test in between.)

- Power your watch off then on again.

- Hard Reset: hold down your top left CTRL button until your watch shuts off then let go.

- Reset to Default Settings

If your issue continues, please reach out to Outdoor Product Support in your region.

0 5984240 over 3 years ago in reply to Garmin - Chris

I’ll try the advice.

0 5984240 over 3 years ago in reply to 1923087

On vacation. only solar power to charge and is overcast now.. but I will test it if I get it above 50%

0 5984240 over 3 years ago

Hard reset did not work, I’ll get in touch with support when I am home. Thx for the response.