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problem with activity

I have a problem with my watch. when I start a new activity (like hiking, running, etc.) why does it always turn off. I have updated to 16.50 and the result is the same.

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Garmin - Chris over 3 years ago +1 verified

I am sorry there is an issue.

Please try the following:

Hard Reset: Hold down your top left power button until your watch shuts off then let go once off

Factory Master Reset: How to Reset My Garmin Outdoor…

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+1 Garmin - Chris over 3 years ago

I am sorry there is an issue.

Please try the following:

Hard Reset: Hold down your top left power button until your watch shuts off then let go once off

Factory Master Reset: How to Reset My Garmin Outdoor Watch

If your issue continues, please reach out to Outdoor Product Support in your region.