This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Error Heart rate sensor, compass and counting steps Garmin instinct Tactical

7750052 over 3 years ago

Hi all,

my watch is error heart sensor, compass and counting steps error, I try reset and factory reset but is not running.

why is that happening and what is the solution?

Top Replies

+1 Garmin - Chris over 3 years ago

I am sorry you are having issues.

Please try the following:

Ensure your software is showing v16.50 in your Settings > About menu. If not, update using Garmin Express.

Hard Reset: Hold down your top left power button until your watch shuts off then let go once off

If you continue to have issues with any of your sensors, please reach out to Outdoor Product Support in your region.