Hi all,
my watch is error heart sensor, compass and counting steps error, I try reset and factory reset but is not running.
why is that happening and what is the solution?
I am sorry you are having issues.
Please try the following:
Ensure your software is showing v16.50 in your Settings > About menu. If not, update using Garmin Express.
Hard Reset: Hold down your top left power button until your watch shuts off then let go once off
Factory Master Reset: How to Reset My Garmin Outdoor Watch
If you continue to have issues with any of your sensors, please reach out to Outdoor Product Support in your region.