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Garmin Instinct solar Issue : Watch freeze and show low battery notice

2942119 over 3 years ago

I brought this watch 15 days back and since past 1 week i have two different issue.

Issue 1 : Watch Freeze and i need to restart the watch again and again.

Issue 2 : It show low battery indicator , even though i still have multiple day battery left.

Plz let me know i someone else face the issue or a resolution.

Thanks

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Garmin - Chris over 3 years ago +1 verified

I am sorry you are having issues with your new watch. You should not be experiencing either issue and given the severity of them both, it may need to be returned where you bought it and exchanged for a…

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+1 Garmin - Chris over 3 years ago

I am sorry you are having issues with your new watch. You should not be experiencing either issue and given the severity of them both, it may need to be returned where you bought it and exchanged for a new one.

Your issues might resolve if your software is not fully updated. Install Garmin Express on your computer and fully update your software. If either issue continues, please return it.