Tides incorrect

I have to agree. Garmin are completely disinterested in the quality of the data coming out of their suppliers. Just look how many Garmin forum moderators join in the threads related to this issue, almost never. Really disappointing. 

You must be kidding.. as you can see most countries in the world have the same problem. You should fix the problem and stop texting predefined messages... this issue is common in all your product.. check the comments on tides app. This app works in other garmin watches and they have the same issues. What a shame of brand..

Chris.  Thank you for the information.  I’d like to follow your steps to resolve this.  You say, “double check the World Weather Online service tide times”.  How exactly do I do that as I haven’t found a way so far.  

You will see most users here feel the data in the World Weather Online service is wrong and there appears to be no way to interrogate it to check.  I await your instruction on how to do this.

And for your information, I reached out to my regional Outdoor Product Support and they were frankly useless at even understanding the problem here.  They were only interested in ‘fixing’ the watch, not addressing the incorrect data in World Weather Online.

8590054 and rc99

There is a process that should be followed when you both reached out to your Outdoor Product Support in your region. I am sorry your issues are not being accurately reported so they can be resolved.

I have just sent both of a you a direct PM message to gather more information, research your interactions with Product Support so improvements can be made, and to ensure your tide times issues are reported to be looked into further and resolved.

I've checked World Weather Online service for data. API is providing wrong data for at least my area. As Garmin pulls this API  data in for our watches data. On the watch is of course also wrong. Since Garmin must be paying good money to World Weather for their API services Garmin should resolve this directly with them or choose anotehr dataprovider which is more reliable. Mange your service providers Garmin, you are paying them our money. I've contacted local support but this seems to be a bigger problem than they can manage.

Could you explain how to check the World Weather Online API please?   There are no clues on the home page of their website. In any case, a Garmin watch owner has no relationship with them.  I would expect Garmin to resolve this with them.

I have contacted Garmin support but have had no response.

This is all wrong on Garmin's side. The surf issue has been around since the Instinct Solar Surf was released about two years ago. Since then, people have been complaning about wrong tide times and bad wave detection.

The wave detection was partly improved with a new GPS update, but from the last posting I read it seems that surf tracks are not always recorded correctly.

The incorrect tide times come down to World Weather Online for regions outside the US. This, however, should be absolutely no business of the paying Garmin customers. Garmin themselves should of course clear this up, and change their provider as an ultima ratio if necessary. I even remember some Garmin customers contacting World Weather Online and at least getting their specific beaches corrected - but it should not be that way at all.

Other watches, like those from Rip Curl and some from Casio, have worldwide offline data for beaches, as in fact Garmin's own maritime maps have for their specific regions. It's not perfect, but takes into account quite a few variables which have beforehand been derived by fourier transformation.

And some watches, like others from Casio, simply offer a timer with graph with a run-around of 12 hours 25 minutes. Once set, it works quite well.

As a workaround, you can add an offset to moonrise and moonset on the moon widget for low tide, with high tide being 6 hours 12.5 minutes earlier and later. Spring tide is at full and at new moon, neap tide at half moon.