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Temperature precision in Garmin Connect

Dayve2016 over 4 years ago

I have an Instinct Solar paired with a Tempe. On an activity (hike or bike) I have a data field to display temperature. It's displayed with one decimal place (e.g. 15.4C). However, when the activity is uploaded to Garmin Connect the number after the decimal point is always zero. It doesn't even round the temperature (so 4.6 will become 4.0 and not 5). It's odd that the temperature is recorded to a higher precision but that precision is wrongly truncated in GC. It even displays a zero after the decimal point which looks like that was the actual temperature.

I phoned Garmin who said they'd pass it on to their tech department but I haven't heard back.

I bought the Tempe to record the temperature and it looks like GC is the point where it's going wrong.

Anyone else having this issue or know of a workaround?

0 trux over 4 years ago in reply to Dayve2016

Dayve2016 said:
They are saying that the FIT protocol doesn't allow for the decimal place so Garming can't do anything to fit this.

That's BS, of course. The FIT protocol allows float values, and there are plenty of floating values passed through the FIT files, but even if the protocol did not allow it, they could multiply the value by 10 before storing it to the file, and then dividing it by 10 again, when reading it. Maybe you could try reporting the missing precission as a bug directly to the developers using the email address they publish in the Beta firmware thread. I am afraid the support guys have no idea about the technical details, and just try to get rid of you.

0 trux over 4 years ago in reply to trux

... and even if they won't add the decimal points, they should at least fix the rounding, instead of just stripping the decimal places - that's definitely a bug. So insist at least on that.

0 Dayve2016 over 4 years ago in reply to trux

It did sound like BS to me too. I need to find a link to chat directly with the developers. I'm surprised I appear to be the only one who's interested in getting the accuracy recorded to be used.

0 trux over 4 years ago in reply to Dayve2016

Dayve2016 said:
I need to find a link to chat directly with the developers

No company will allow you to chat directly with the developers. Their time is too precious and too expensive to waste it in communication with customers. That's why they have the Customer Support. You can use the email address in the top sticky thread in this forum for the Beta version, but you almost certainly won't get any answer. There is just a slightly higher chance the developers will see it, and may consider to fix it (or just dump it to the bin).

0 Dayve2016 over 4 years ago in reply to trux

Gosh, it's nice to know my place as a lowly customer lol.

You've been of great help.

Many thanks Trux