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Instinct Solar - 12.20 Public Release Candidate

Hello Instinct Solar users,

We have new beta software ready for your upcoming adventures!

This update is recommended for users with 12.10 and experiencing buttons becoming unresponsive.

Please read the 'notes' and 'installation instructions' in the 'Updates and Downloads' page found in the link below. We look forward to your feedback!

Instinct Solar: www8.garmin.com/.../download_details.jsp

Note: Please allow for the updates to propagate across all servers. There is no need to post that the link does not work. It will after a bit of patience.

12.20 Change Log Notes:

Fixed an issue where the device may seem unresponsive the next morning after updating software overnight.

For any issues that you encounter, please send an email to [email protected]. In your email please include the software version, and a detailed description of your issue, along with any steps to reproduce. Please note that you may not get a response to the email unless we need more information on the issue you report.

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0 trux over 4 years ago

(repost from the Instinct forum, since it is relevant here too)

Thanks for the update. However, at least a few words of apology from Garmin for the f**k-up in the v12.10 would be really appreaciated. Posting the update without any excuse, makes me feel Garmin does not consider the issue serious at all, and is happy to continue in the same way of chaining one buggy version release after another. Not speaking about other dramatic IT mishaps in the near past. No apology, means no chance for a change in the attitude.

0 1517701 over 4 years ago in reply to trux

As far as I know, v12.10 was a public release candidate...it wasn't an official update...you do know what a release candidate is right? It's not an official release and may contain bugs...flash at your own risk. This isn't anything new.

0 Kub3k over 4 years ago in reply to 1517701

It was, but instead of posting update on the forum with information, Garmin just removed whole post about the software update... :-/

0 trux over 4 years ago in reply to Kub3k

Yes, v12.10 was first a Release Canditate beta, and it was operating properly. But then, as Kub3k wrote, the v12.10 beta RC was released as the public v12.10 (without changing the version number, just removing the RC), and started to roll out to Instinct and Instinct Solar devices, without any user intervention. Fortunately Garmin halted the roll-out, and removed the v12.10 PR thread a half a day after the bug reports started to accumulate.

0 12reps over 4 years ago in reply to trux

If I have my watch set to Settings > System > Software Update > Auto Update (on) would the public releases automatically install? I have this set to off because some of these releases seem half-baked and I'd rather only install a production release.

0 trux over 4 years ago in reply to 12reps

12reps said:
If I have my watch set to Settings > System > Software Update > Auto Update (on) would the public releases automatically install?

Public Release will install automatically, but this Public Release Candidate won't.

0 2585828 over 4 years ago

Phew that's relief, I was about to send mine back because I thought it had broken (only way to get buttons to work was to press light, then back, then it would work for a bit)

0 2585828 over 4 years ago in reply to 2585828

I spoke too soon, I just recorded an activity walk, and now (I saved it ok) and now no button apart from the light works, and that's a case of press light goes on (and stays on) until you press the button again, no other button is doing anything. I'll keep holding down buttons until something happens and perhaps try a reset.

0 2585828 over 4 years ago in reply to 2585828

Hmm just noticed, my entire display is frozen at 6.06.57 (now it's 6.16)

0 12reps over 4 years ago in reply to trux

I just connected my watch to recharge it and Garmin Express synced this 12.20 Release Candidate! What's the point of setting Auto Update to off when they push out release candidates that I specifically don't want?