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Crash during swimming pool activity on pressing rest button manually

mihailstacanov
over 4 years ago

Hi everyone,

the same issue as for mountain climbing activity with navigation my watch crashed today in a swimming pool while I pressed the rest button.

I had the same issue last week while swimming but I thought it was due to upgrade to FW 11.00 because activity restored after crash.

Today unfortunately my activity stopped and saved and I needed to stat it again.

Does anyone have same issues while swimming?

Best Regards

Mihail

  • 0 over 4 years ago in reply to robbiemcmillan

    Hi I have been having better luck lately with my Instinct on the outdoor swimming.   I was just about to go for a requested refund after a promise for at least 6 mo that they we’re working on a software correction.   I was willing to wait another 2 weeks and the problem with the swim crashing seems to have improved,   Although sometimes, during a swim it seems to revert back to watch mode and I don’t know if it’s working or not.  Eventually the information successfully gets transferred through the cloud to my iPhone.

  • 0 over 4 years ago

    I am now on 14.20 and it works well so far, so I think I can close the thread as initiator even if took some more time to resolve the issue (6-8 months). For other people who get their new watsched or replacement from garmin I would suggest to rest it and update to 14.20 version. If it not helps then contact support. I have also a fresh replacement with 14.20 and it works well now. So in your case it couldn't be software then.