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Instinct Solar [Surf]: incorrect time marker position on tide data graph

Hello,
Instinct Solar Surf : firmware 10.10
I already sent an e-mail to instinct.beta, but I don't know if my problem is taken into account, and if someone have the same...
I live in UTC+2 time zone (summer time), and at the end of October it's go back to UTC+1 time zone (winter time).
Bug description:
Upper the tide graph the next tide hour is correct: for example "HT 20:14"
But when my watch indicates 20:14 time, we can see that the "actual time marker" is not to high tide. I have to wait 21:14 to see the "actual time marker" to high tide, and the next tide time changes to, for example "BT 2:30".
So, the marker on the sinusoid tide graph is 1 hour late, that is critical to have the exact position of the tide...

Does it due to my time zone ? What is algorithm process which manages time zone tide data and calculates the good tide graph position in function of actual time? So what will happen in October after the time zone change (winter hour) ?

For example, in Rip Curl Tide watch, we have to set the tide time by adding manually (into the dedicated menu) +60min when we are on "summer time", to update the tide data graph and have a good display.
Do you know if there are setting for that ?
Thanks a lot for your help...
  • I was one of the biggest complainers about the tide data being inaccurate. But finally figured it out. At least for north Orange County between HB pier to Seal Beach. If you punch in ‘Current Location’ it takes you to a tide station at Los Patos bridge which I’m guessing is somewhere in Huntington Harbor or the wetlands. I found the data from that location and it was the same as the data on my watch for “current location.”  So instead I stuck in the “coordinates” for Newport river jetties and boom tide data on my watch matched up with tide data on surfline and other tide apps. It saved as ‘Irvine’ for location so I was a little off on the coordinates but I got accurate tide data now for Bolsa Chica and beaches up and down from there. YRMV

  • Hi, did this get sorted as my tides all went exactly 1 hour behind when daylight saving happened here in the UK. Its annoying and also dangerous as I got caught out last weekend. Th. Any help or info appreciated thanks Martin

  • Anyone got this sorted yet? I gave same issue of 1 hour out. Thanks

  • Same problem here with, 1h time difference with the real tides. (v14.20)

  • Same problem, as has the obe other Surf owner I know in person. 

    Tried saved locations, new locations, co ordinates the tides are always out by 50 minutes of so, its not the daylight saving or it would be exactly an hour. There is a problem in the tide database(seems unlikely as they are all over the web to the minute for yrs to come) of the retrieval process. Either way given how much Garmin is promoting this feature that doesn't actually work some acknowledgment would be nice. 

  • Wierdly mine started working correctly this weekend for no reason I can explain! 100 working at the moment, but maybe when BST ends in October things might go wrong again.

    I did suggest to Garmin that as they owned an Italian company called Navionics, that they may want to ask them how it works as they have been correct for years! O

  • I find Garmin's complacency on (not only) this subject annoying, but could the reason for the sudden improvement be this?

    https://forums.garmin.com/outdoor-recreation/outdoor-recreation/f/instinct-solar/270177/tides-incorrect

    "

    I met someone else the other day with the same watch. They said it was great accept for surfing and tides. 

    Garmin were absolutely no help at all. I did get a reply from world weather oline though. They have now "fixed" the problem. The tide times are now anywhere from 10 - 30 mins fast on my watch. So not perfect but I know if I take off 20 mins then I'm going to be pretty close to the correct times which will do for me."

  • Ahora si funionan bien las mareas! es un milagro! un año despues!

    solo falta arreglar el conteo de olas

  • hello i'm having the same problem!
    Today I received my exchange garmin because the first one damaged the ABC button, in the first one the tides worked perfectly but this new one has -1 hour for the same places in Portugal - Aveiro and Matosinhos, it will be a problem in this new equipment since the previous one worked well??
  • But not the main thing, keep you safe, who cares about those many thing if you have 8ft in a shallow reef break.. they should make a data base like rip curl does