explore app routes not showing on explore website

7220020 over 4 years ago

So I could not get the explore website to draw a route without ending it after a few clicks so I turned to the app on the tablet. I was able to make 2 routes. 1 from car to camp and 2 from camp to summit. They look good on the app but do not show the trail on the website. They are listed as routes under the collection but I cannot see the colored lines on the website.

I am indoors as it is heavy rain outside so I'm not sure what has synced with the actual inreach.

Basically, I have 2 problems. 1 is that I cannot build a detailed route on the website as the route closes after a few clicks. 2 I cannot seem to view my detailed routes made on the app through the website.

Any pointers would be greatly appreciated. I plan to hit the trail Saturday.

0 carleson over 4 years ago

hmmm. 1. well it's not like the Explore site is broken because I was able to make a course ok with a bunch of points with left clicks. 2. You say that the routes are transferred from the app but then when you left click on it that you cannot see it on the map? Here's a link to Garmin manual about track visibility: https://support.garmin.com/en-US/?faq=z5yTap8N6r5tE8VzWhWHE7#:~:text=MapShare%20and%20the%20Garmin%20Explore,detail%20is%20easier%20to%20see.

0 twolpert over 4 years ago

This is likely a problem with collections. Be sure you have an active collection when you create the route. Then sync. Make sure the collection is visible on the web.