Export track with safety contract

This has nothing to do with the plan.

In general, the logged points (sometimes called the "activity" depending on device and f/w version) do not appear on the web site until they are sync-d. I THINK you can do the sync from the Earthmate app. More > Options > Account & Sync. As always, be sure the app is logged into the correct account for the paired device.

Normally, sync occurs automatically. Can't say I've ever used a device without tracking (sent points) enabled, though.

I don't think that anything useful syncs via Garmin Express. I THINK all it does for the Mini is to deliver f/w updates. It's been a while since I used the original Mini - I don't remember if the desktop sync program (via a wired USB connection) still supports the Mini.

If so, there is some debugging information available after a sync session. On a typical Windows PC, there is a log file located here:

"C:\ProgramData\Garmin\inReachSync\sync-log.txt"

You can look at it with a text editor like Notepad. It's cumulative. The latest stuff is at the bottom. IIRC, the time stamps are in UTC, so some mental gymnastics are required to be sure you're looking at the right session. The log is not intended for consumption by mere mortals, but you can usually get some useful information out of it.

If you did your support ticket by email, you might consider opening another by phone or chat, preferably with your local (Spain) support organization. Based on forum posts, email is the worst possible support channel - kind of a black hole.

Thanks Twolpert