inreach mini deplete battery when off

purchased my Garmin inreach mini last November (2019) and found it to deplete battery completely when powered off within several weeks.

I've been in contact directly with Garmin support (case id: 16371714K1) for several months which didn't solve anything

I've upgraded the firmware, reset to factory default as they asked and it still happening.

I've lost completely my faith in Garmin and wasted 300$ on an expensive paperweight :(

definitely won't rely on it when going out to the wild.

Top Replies

atlas_cached over 4 years ago in reply to Garmin-Andrew +1

My inReach Mini v280 also loses battery life while powered off.

I also have zero faith in the device.

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0 3101472 over 3 years ago

I have the same issue with mine.

0 3101472 over 3 years ago

Inreach. When turned off the battery goes flat. This has been happening for a year now. When I first bought there was no issue. After an update the battery started to drain when turned off. I did not tell anyone as I though that a next update would fix. This is not the case. I will raise a case now

0 FredFlintstone2134 over 3 years ago

did anyone get this resolved? mine drains the battery at a rate of about 1% per hour when "off".

0 twolpert over 3 years ago in reply to FredFlintstone2134

The device battery will run down if left powered off (self-discharge, if nothing else). 1% per hour for self-discharge is clearly much, much too high.

The Mini does have extended tracking. I do not remember how the device behaves when extended tracking is enabled. In particular, it MAY be that the device appears to be off but is not actually off. Setup > Tracking > Ext. Tracking. If this option is "on", it may be that you think the device is off when it is not.

If you are not on current f/w, update and test again. If you are (or if you still have a problem after the update), open a support ticket. There may be a hardware problem with your device.

0 FredFlintstone2134 over 3 years ago in reply to twolpert

Thanks, yeah, I've tried most of the normal debugging.

Hard reset

Upgrade to 3.70

Hard reset

Soft reset

Each time the behavior replicates. I opened a ticket and will report back (curious what the others found when they went this route.) device is well past warranty...

0 1974248 over 2 years ago

Looks like they haven't fixed this in the new version. I had a brand new inreach mini 2 lose a full charge after being powered off for *3 days*.

0 FredFlintstone2134 over 2 years ago in reply to 1974248

I ended up getting an out of warranty replacement. The replacement has been flawless. You can probably get a warranty replacement on yours.