I can not download from explorer

Why is it that I can not download a track that I see on the Explorer site. I miss all the top buttons including the download button.

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twolpert over 1 year ago +1

Be sure you are on the page at explore.garmin.com, NOT the MapShare page.

The conventional wisdom is to sign out of ALL Garmin properties (especially if you have more than one Garmin account), clear the…

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0 Like2Hike over 1 year ago

I don't know why you are missing buttons. Try to sign out, shut down your browser and computer. Restart computer and then log back in to Explore. Review this document: https://www8.garmin.com/manuals/webhelp/explorewebsiteInd/EN-US/Garmin_Explore_Web_Help_EN-US.pdf

0 twolpert over 1 year ago

Be sure you are on the page at explore.garmin.com, NOT the MapShare page.

The conventional wisdom is to sign out of ALL Garmin properties (especially if you have more than one Garmin account), clear the browser cache and cookies, then log back in.

0 5228492 over 1 year ago in reply to twolpert

Great. That was the problem. Thank you