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Activation issue

Hi, I've just reached the Garmin support after having trouble to activate inReach on my new gpsmap 66i.

I've been told that we are already few in the same situation.

The problem occurs on the "Info" section form of the Explorer web site (account.inreach.garmin.com) where you get stuck filling your personal details in the available forms.

Is there any other inReach owners in that situations ?

No delay was given to me from the support about when this will be fixed, which of course has a huge impact on my planned remote trip...

Thanks for reading and reacting.

Best regards,

Lionel

0 Adv-Lio over 2 years ago

The subject was already cover in the inReach Mini topic...

forums.garmin.com/.../can-t-activate-in-reach-mini-the-user-object-contains-invalid-values

Sorry for the double entry... (Can't find a way to delete this message...)

0 twolpert over 2 years ago in reply to Adv-Lio

This does not sound like the same use case.

0 Adv-Lio over 2 years ago in reply to twolpert

Well, the initial message of the threads said: "Can't activate In Reach Mini: The user object contains invalid values..."

and this the error message I get while trying to fill the activation form (In French...)

"L'objet de l'utilisateur contient des valeurs non valides."

Sound quite similar IMHO and moreover the activation process is not working... :-/

Cheers,

Lionel

0 twolpert over 2 years ago in reply to Adv-Lio

OK, but you do not list the symptoms in the original post.