Redirection and stuck from explore.garmin.com to sso.garmin.com

When I go to explore.garmin.com from my Android browser (I've tried Chrome and Firefox, with the same result), it gets stuck at:

sso.garmin.com/.../login

The only way that I have found to be able to access it is by going to the browser option "Computer View". By turning that option on, it goes to explore.garmin.com and you can actually turn off that view and it still works fine.

Do you have any suggestion about this problem?. Thanks

Top Replies

twolpert over 2 years ago in reply to Alberto +1

The SSO redirection is always in there. It's not normally (very) noticeable. But it IS an issue. There are apparently circumstances when the number of redirects upsets even desktop browsers. SSO is…

All Replies

0 twolpert over 2 years ago

This is most likely a problem with the mobile version of the various pages involved. I don't use Android. If you have a way to clear cookies from the browser, try that. If you still can't get logged on, open a support ticket.

0 Alberto over 2 years ago

It just happened to me (for the first time) on the computer. I have a shortcut to explore.garmin.com and it sent me to sso...

In this case, it has been redirected in about 2 sec. automatically to the correct page. In my Android mobile it stays blocked there (although it is solved as I have commented)

Ticket open. Thanks again :)

+1 twolpert over 2 years ago in reply to Alberto

The SSO redirection is always in there. It's not normally (very) noticeable. But it IS an issue. There are apparently circumstances when the number of redirects upsets even desktop browsers. SSO is nice, but sometimes it's a high-friction solution.