We are aware that text messages are not currently being delivered to AT&T customers. We are happy to say SOS functionality, emails, and messaging to all other phone service providers are NOT affected by this issue. We are working with AT&T on a resolution but do not have an expected resolution time yet.
Customers affected by this issue are encouraged to add an email for any contacts with an AT&T number, ensuring your outgoing messages will still be delivered to those contacts. Additionally, consider subscribing to inReach System Status for status updates, and try again once status is normal.
Subscribe to status updates at status.inreach.garmin.com
If you'd like to be added to the Support Ticket we have open for this issue to be notified directly when it's resolved, please contact Garmin Product Support.
A workaround to send inReach messages to AT&T phone numbers using an "email-to-text" address has been posted in the following forum post: https://forums.garmin.com/outdoor-recreation/inreach/f/inreach-general/238891/a-workaround-to-send-inreach-messages-to-at-t-phones
