I've tried logging into my inReach account at "explore.garmin.com" from various cell phones and different browsers on the cell phones. It doesn't work... either hangs on sign-on, or doesn't connect at all. Is this true... have they actually made it so you can't do this from the road while in cell coverage? Or is there a mobile friendly solution to this?
I'm sure it's not intentional. It has to do with the mobile browser, not whether you are connected by cell phone or WiFi. I see the same thing on an iPhone 8 via WiFi. The signon page is half-rendered and the loading progress bar is advancing veeeeery slowly. I do know that the login page, including the horrific Garmin single-signon, is heavily scripted and has lots of pretty pictures. If you also see the creeping progress bar, you might try waiting for as long as it takes for the page to fully load. If that's what it's doing. Hopefully, that would only occur the first time.
OTOH, I succeeded in logging in using an iPad over WiFi. I may, however, have been previously connected on the iPad, which means that some of the content and scripts may have been cached on the device.
If patience on the first try doesn't get it, I'd call support.
Hello. I’m not sure if any of this is helpful but it works okay for me on an iPhone and iPad. If you’re on either of those then you could try holding down the reload button and selecting ‘request desktop site’, I can’t recall if I did that myself but probably did at some point and is something to try. I use the iCabMobile browser for problem sites but Safari works okay for me on the Inreach site. I haven’t used Android in some time, so sorry but I don’t know the options if that’s what you’re using.
When I tried it on the iPhone, the page load did not proceed far enough to find the "desktop site" option. No matter how many times I attempted to reload the page. YMMV.
Either way, if Garmin is going to present a mobile site, it ought to work.
Yes, same here... it doesn't load far enough to give the option for desktop site on iPhone. Tried on both Safari and Firefox, and Chrome, all within IOS. But it does indeed load on Chrome in the Android environment. So iPhone ios seems to be the challenge with this url. Unfortunate, as having the ability to work with settings and preset messages from cellular areas seems an important option.
