Missing track logs

Former Member
Former Member
My Inreach Explorer+ has recently returned from a two week hiking trip, which was tracked every day using the Explorer+ tracking facility (Send interval = 10min, Log Interval = 1min).

I'd like to get the tracks (1min interval) off my Explorer+ in gpx format and have tried syncing it several times (via cable and Bluetooth). However whilst most of the days sync across to my map on the Inreach website, for 6 of the days the tracks refuse to sync (I only see the data points that were sent during the walk at 10min interval). I know that the data is on my Explorer+ because I can see the tracked route on the map on the device itself with sufficient detail to know that it's 1min interval not 10min interval data. These 6 days are spread throughout the trip, not just at the start or end.

Does anyone have any idea how to get these missing tracks off my Explorer+?

Thanks,

Alistair