Mapshare Mobile Version - Why no routes shown on this view ?

Just seeing if anyone may know why a routes do not show on the mobile version of MapShare. I've noticed that, when the routes are clicked as being visible on Mapshare they are not visible on the mobile version. If I go down and change it to the Desktop version, the route is shown. The mobile version just shows the tracking points but not the actual planned route. Thought I might have missed a setting somewhere. If I can't figure it out, I'll just have to direct people tracking me to click the web version to see the planned route.

Thanks in advance -

Top Replies

Garmin-Leslie over 1 year ago +1 verified

Hello, this is working as intended for the mobile version. As a workaround, customers can toggle the browser on their mobile device to Desktop Mode which should allow the routes to display in addition to…

All Replies

0 HL649 over 7 years ago

I did not know there was a mobile version. How do you access the mobile version? I get the same version as the desktop when I access it with my android phone or tablet.

0 twolpert over 7 years ago

You probably have no control on the initial view. It's going to depend on the browser information (user agent string) returned by the device browser and maybe on the device screen size/resolution. If you do get the mobile version, the option to revert to the desktop view appears under the circle-I icon in the lower right corner (at least on an iPhone).

0 6467267 over 3 years ago

I see the same thing! My waypoints are showing on the initial/staring mobile view (Android) but not the route. When I switch to desktop, then the route appears but it's clunky and the initial sidebar blocks the map which creates a second confusing set of instructions for viewers.

0 9208390 over 2 years ago

Same issue, any solutions?

0 munga67 over 1 year ago

I have the same issue. Android and Apple phones don't show my routes.

My android shows it after changing to Desktop mode.

0 jlgranth over 1 year ago

Add one more to the list for tripping on this issue. My shared course clearly shows on the desktop version of MapShare, but my mobile phone (android) defaults to a mobile version of MapShare and does not show the course. If I force it to switch to the desktop version, the course is there.

+1 Garmin-Leslie over 1 year ago

Hello, this is working as intended for the mobile version. As a workaround, customers can toggle the browser on their mobile device to Desktop Mode which should allow the routes to display in addition to tracks.

0 RonMDavis over 1 year ago in reply to Garmin-Leslie

in Chrome and Firefox ... On my Android ... both mobile and desktop mode is not showing my tracks... I have not tried to show routes .. like its only currently showing a blue dot on current location... but in Desktop I can see the collection of tracks that I have shared .. properly .. I cannot reconcile this even using desktop mode on multiple devices.

0 twolpert over 1 year ago in reply to RonMDavis

Two things.

In the left sidebar, be sure that the eyeball icon on the row with your user ID is NOT slashed. If it is, click it. This is probably not the problem if you can see the triangular blue "head pointer".

On the map itself, look for the triangular head pointer. Attached to it, you will see a small white circle with a + or - in it. If it currently shows plus, click it to show the tracks.

0 Garmin-Leslie over 1 year ago in reply to RonMDavis

This is most likely due to a filter that has been set on your page. Tracks Not Showing in MapShare or Garmin Explore Website