I've had my InReach for a few years now, and it's come in handy on several occasions.
This year, though, I've run into some issues with it that mean I can't trust it any more.
1. It sometimes refuses to go into pairing mode. All the research I've done trying to trouble shoot this problem has been for nothing, as all I can find are tutorials on how to put it into pairing mode, or how to get it to connect. I know how to do that, when the unit is working.
This first happened a few weeks ago. When turning the device on you hold the power button for 10 seconds until the light double flashes, and it will connect with the phone. Mine refused to double flash. I did a Firmware update which fixed that issue. Temporarily. Yesterday, when I was far out in the bush, I ran into the same trouble again.
2. Yesterday, before having the pairing mode issue, I successfully sent a message, and when trying to send a second, it told me it was not connected. I tried to restart, and got nothing. It was not showing low batteries, but I replaced the batteries and got it to power up. That is when it refused to go into pairing mode.
3. A more minor issue is that my unit won't receive messages until I send one. So if I send out a message that requires a reply, I have to send a second message before that reply will show up in my inbox.