Pressing lap button on Fenix 5 causes reboot

Pretty much the title.

It started happening last thursady, I had a run workout created on Nolio, and when I wanted to go to the main set by pressing the lap button, the watch kept going to the blue triangle screen and coming back to the activity. It is similar to this case : forums.garmin.com/.../lap-screen-freezes-after-lap-button-press-and-enduro-is-unresponsive

Now whenever I press the lap button, it does the same thing.

I tried soft reset, hard reset twice, but nothing seems to work. Anybody had this issue before ?

  • I am sorry you have the issue. Have you since removed the workout that was likely the cause of the issue? It is your best bet at resolving the issue. If your internal software went sideways when you added it, you might still be able to clean it up be deleting certain folders.

    I am sending you a Private Message to work with you directly. When you are signed-in to the forums, check the top right corner to the right of the Notifications lightning bolt icon.

  • Hi, I've been having the same issue for quite some time now. Can you please send me a private message too as this is something I would love to resolve on my watch (also a Fenix 5). Thank you.