Hi to all,
for the past 5 years I've been a very happy user of a Fenix 5 Sapphire: the watch hasn't lost a bit on every front, including appearance and battery duration. I can say I've been an ambassador to it when chatting with friends and colleagues.
Except than a couple of weeks ago, with the watch at my wrist, I went through an unintended waterfall. Right away it looked fine, but in the evening I found the watch dead.
I tried every reset/reboot procedure I could to no avail (neither keeping it under charge did any good).
So I decided myself to open it starting from the top plate. I immediately noticed that the top screws were quite loose and hence I right away started to realize what had happened: and indeed, once opened, sure enough, there were clear traces of water inside.
I left it with the top plate detached (delicately disconnecting the display connector) for 1 day, then closed the top plate and opened the bottom plate (its screws where fine instead) and left open as well.
In the end it did turn on again, but:
1) I found it at 20% charge while the day of the incident I had just re-charged it to over 90%
2) In a few hours I discovered the altimeter was completely dead: doesn't provide any reading and can't be calibrated (Calibreation Failed) in any of the 2 possible ways.
3) Yesterday I discovered my HRM-Run band can't be connected anymore (ANT+ receiver dead ?)
It should be noted that I've always (and I mean always) on purpose avoided water with the watch: never wearing it in the few swimming occasions, but never wearing it even under the shower, and unwearing it even if I have to wash my arms. This means: I could never get aware of the problem until the incident happened.
Time for some questions now:
a) Is there a known maintenance procedure for these screws ? Should I check it regularly ? And then, is there a known precise force to be applied (hence requiring a dynamo-metric screwdriver) ?
b) Is that all normal ? I'm going to pay myself for the repair or replace with a 5 years old watch, but should it be like this?