• State Verified Answer
  • +1 person also asked this people also asked this
  • Replies 2 replies
  • Subscribers 1 subscriber
  • Views 702 views
  • Users 0 members are here
Options
Related

Unwanted Notifications coming through Fenix 5

dtresca
over 2 years ago

For about the past week, I get every single notification on my watch. This includes notifications I have disallowed through the Garmin Connect app. Even if I turn off all notifications they still come through. I have hard reset my watch, reinstalled the Connect app, unpaired/paired, etc. It is getting very frustrating. I've had this watch for 2 years and I have loved it! Now, I am hating it.

  • +1 over 2 years ago

    Do you have the Explore APP on your smartphone too? We are seeing odd behavior potentially due to the new version of the Explore APP causing conflicts with the GCM APP.

    If you have the Explore APP on your smartphone, uninstall it. Test your smart notifications again. If you are working properly again and use the Explore APP, install it back to your phone again and leave the Explore APP settings default. You should be fully working again 'if' your issue came from the Explore APP.

    If you continue to have issues, please highlight my name and send me a Private Message. I will be happy to work with you further.

  • 0 over 2 years ago in reply to Garmin - Chris

    I do not have the Explore app installed. I will PM you. Thanks!