Fenix 5 - The clock takes a long time to transfer new workouts - syn calendar

Dear,

When i push the button transfer from the Fenix 5 to syn with Garmin Connect in order to add my calendar with the new workouts takes more than 5 minutes to sync, the screen of the fenix 5 is showing Transfering during this 5 minutes.

How could i solve this issue? Reset the Fenix5? Clean the all Workouts from the Garmin Connect?

I have an error on the SYNC_RESULT -> Failed to get directory from device

Best Regards