fenix 5X Plus stopped uploading

The last activity was uploaded on December 21. Nothing since (I had 2 walks since, the last one today the 25th)

Something that may be relevant, I cloned my phone's android/google settings to an identical phone (for backup) and I found out that the watch was paired with both phones.

I turned off the spare phone, rebooted everything, still nothing.

I went on the watch and did the long LIGHT press then Sync, nothing, even though it took a little while and it did say "Completed" with the green check mark.

The activity is still in the watch but does not show in Garmin Connect on the phone or on the web.

The watch is connected and did actually transfer the step counts. It seems that just the activity upload functionality is stuck.

I have rebooted the phone and watch multiple times to no avail.

What next?

Should I disconnect and reconnect the watch?

[edit] Disconnected then reconnected the watch via Bluetooth, no difference.

  • Try to connect via a computer and Garmin Express.

    Or maually sync your missing activites from the watch to the garmin connect website via manual file uploading.

    I don't see any issue with 'cloning' your settings on a new phone. I have several phones paired with my garmin watches and they all sync.