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Fenix 5x display burn-in

Komeil
over 3 years ago

Has anyone seen similar issue to this?

My Fenix 5X has developed a distinct yellowing/orange tint around the entire edge of the display and creeping (very slowly) inwards.

  • +1 over 3 years ago

    I have not seen what your picture shows even once across all Fenix series. The issue is certainly not normal and it appears the display has developed an issue. Please do not hesitate and reach out to Outdoor Product Support in your region.

  • 0 over 3 years ago

    Contacted support which offered an out of warranty exchange for a service charge of £164.52 for a NOH device (refurbished F5X)

  • 0 over 3 years ago in reply to Garmin - Chris

    What you are saying is inaccurate. Same problem exists on my 5s

  • 0 over 3 years ago in reply to rinserepeat

    Please keep in mind, I have not personally seen a display fail in that exact manner in 9+ years. I am sorry your display is showing the same failing sign. It is clearly incredibly rare or I would be aware of the picture example.

  • 0 over 3 years ago in reply to rinserepeat

    If you're seeing the same, reach out to support. It seems their policy is to replace these.

    I didn't take the offer as I don't think it's cost affective for me. I'll save up and use the £164 on the next one when this eventually dies

  • 0 over 3 years ago

    Have been researching this for the past hour and I thought it was me......and then I found your thread here. I have the exact same tint on my fenix 3x. Hmm, if you have it on your 5x, it tells me that it has to do with the display technology.

    Great timing seen that I'm looking into replacing it with the 7x Sapphire. Maybe I should get the Epix instead

  • +1 over 3 years ago in reply to Vivo3d

    I am sorry you are having an issue. The Fenix 3 series was released February 2015.

    Worth a mention, I can count on one hand how many Fenix series watches I have seen with any display issue with burn in. The type of display used have been the same technology since it makes they easily read in direct sunlight.

    The Epix 2 is our first watch using an AMOLED display. You might really enjoy owning one.