Stress Score Unreadable

I have a Fenix5 running on 22.40. As of about 2-days ago I am getting large blocks of time where the Stress Score is "Unreadable." I understand this happens during the day, but normally when I sit for some time or am asleep, the stress function works just fine. I have not changed watch bands, nor how tight or loose I am wearing the watch. The result of this is not I have unusually high daily stress scores and not enough time recorded for the day for Garmin.

I have powered down the device and restarted it.

Thanks for any tips anyone may have.

Top Replies

Garmin - Chris over 3 years ago +1 verified

You may be having an issue with your OHR sensor. It is hard to say unless you clearly see, or do not see, your OHR readings on your Garmin Connect account.

You may be able to resolve your issue with a…

All Replies

+1 Garmin - Chris over 3 years ago

You may be having an issue with your OHR sensor. It is hard to say unless you clearly see, or do not see, your OHR readings on your Garmin Connect account.

You may be able to resolve your issue with a hard reset. It often works well for odd behavior like you have described.

- Hard Reset: Hold down your top left power button until your watch shuts off then let go once off

0 TimmyR over 3 years ago in reply to Garmin - Chris

Thanks. I’ll give it a try and see how the next few days go. I appreciate the quick response.