Recently bought Garmin 820 Edge and followed the instructions to add a course. When I open the dashboard and use the Training drop down the option for courses is not there. Any help appreciated. I am using Garmin Connect on a PC.
Recently bought Garmin 820 Edge and followed the instructions to add a course. When I open the dashboard and use the Training drop down the option for courses is not there. Any help appreciated. I am using Garmin Connect on a PC.
Are you referring to Courses on Garmin Connect Web? https://connect.garmin.com/modern/courses
Do you have a fenix 5? This is the fenix 5 forum. Have you registered your 820 Garmin Connect?
Yes. I followed the link you sent and its perfect. When I go to the Training dropdown it only shows workouts on the Garmin Connect I am sent to from Garmin Express.
I have plotted a route from the link you sent. Still need to know how to get to the link. Thanks for your help.
You can create a course module from the main dashboard
Click the "+" to add a module
Select Courses from the list of choices.
Then you should have a module dedicated to courses on your dashboard.
If you still don't see courses, then I suspect you haven't added the fenix 5 or the Edge 820 to your account that you're logged in as, which you should see if you click on the Garmin device icon.
The main screen on the dashboard shows my Edge 820. When I click to add a module the option for + Courses doesn't show. I just have Connections and Devices!!
Then I suspect there is an issue with your Garmin account. I'd call or chat with Garmin Product Support - https://support.garmin.com
Thanks for your kind assistance. i will do that. Much appreciated.
If you could, please report back any findings, resolutions, etc. Thank you.
Garmin support have never encountered the problem before and suggest I wait 24 hours to see if my re-installation works. I am not confident having run through the entire process on two different browsers. The 'courses' facility works perfectly well on my phone App and I can use the 'cheat' you kindly pointed me too earlier by typing the /courses into the address bar whilst logged in. I appear to have uncovered a problem possibly with Office 365/Garmin Connect I suspect.
re-installation
Re-installation of what? Garmin Connect Web is web-based and should just work.
When you first created an account and logged into Garmin Connect Web, you should have seen a selection of features.
Wondering if you chose the wrong thing. I know that if you didn't choose at least "Activity Tracking," then that would prevent you from seeing courses. As a test I created a new account without "Activity Tracking" and I just got Workout as the only option under Training.
I was advised to remove the device and reinstall on Garmin Express. Garmin Connect recognises the Edge 820 but still does not offer the 'courses' option in the Training dropdown. The 'add a module' also doesn't offer Courses.
Your advice above is excellent. Can I edit the features I chose or can I delete my whole account and start again?