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Heart rate is still working but I noticed the sensors glass covering seems cracked/smashed… should I replace the watch?

1511199 over 3 years ago

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tmk2 over 3 years ago +1

I had a similar issue recently with a different model. When I contacted garmin support about it, they replied that as long as the sensor works, this is considered a cosmetic issue and is not subject to…
1511199 over 3 years ago in reply to tmk2 +1

That sounds good! Thank you. I’ll reach out to support and double check as well.

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0 tmk2 over 3 years ago

I had a similar issue recently with a different model. When I contacted garmin support about it, they replied that as long as the sensor works, this is considered a cosmetic issue and is not subject to replacement. But I'd try contacting garmin support anyway and see what they tell you.

0 1511199 over 3 years ago in reply to tmk2

That sounds good! Thank you. I’ll reach out to support and double check as well.