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Fenix 5 losing time after most recent update

My watch loses time and the only way I can get it to display the proper time is to cycle through the up down menus. So far I've tried resetting the watch but the problem still persists. Any help or suggestions?

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Garmin - Chris over 4 years ago +1 verified

This Support Center article will assist - My Garmin Watch Displays the Incorrect Time. If your time continues to slip and is not maintained by the occasional sync or GPS acquisition, there may be a bigger…

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+1 Garmin - Chris over 4 years ago

This Support Center article will assist - My Garmin Watch Displays the Incorrect Time. If your time continues to slip and is not maintained by the occasional sync or GPS acquisition, there may be a bigger issue with your watch. You can still try resetting your watch and testing further.

0 RogerWi1co over 4 years ago

Hi Chris I tried a reset but the problem still persists. Is there a way to send the watch back to Garmin for repair? If so how would I Start that process.

0 Garmin - Chris over 4 years ago in reply to RogerWi1co

I am sorry the issue continues. I am sending you a direct Private Message to work with you further.

0 6074921 over 3 years ago in reply to Garmin - Chris

I am having the same issue and resetting is not helping. The update has made my watch unusable!

0 Garmin - Chris over 3 years ago in reply to 6074921

6074921

I have sent you a Private Message to work with you further.