Hi,
I have been for months and months (almost 3 and half years) a lucky owner of a Garmin Fenix 5X Saphire... no issues with crashes or battery (usually lasts 10 to 18 days, depending on exercise level), always worked fine (only known problem is altitude, need to update correct altitude almost every morning).
Last night (4 AM) woke up, tried to see the time and the watch was showing a loop between Garmin Blue Triangle and phrase "converting GPX files... been there for at least 3 hours.
SOFT RESET, no change, HARD RESET the same... then remember the RESET LIGHT+START+BACK, when need to release START at 1st beep and release all at 2nd beep.
Done it a few times (3 or 4) and at a certain point HEART RATE light came on and it boot OK, losing everything of course. Need to pair it again (still not receiving alerts), etc etc.
After that I realise, as the AUTO SOFTWARE UPDATE was ON, that the new software version was already installed. I reckon that was the cause for the crash all this stupid lost of settings.
At a certain point I thought that I need to bring the Fenix 3 out again, but luckily all seems to be ok now.
Anyone has experienced this?
Regards,
RL
